Returns Posted on 5 Feb 16:56

Non-Returnable Items:

Anything purchased with a coupon code is final sale. If you use a coupon code on a purchase, you may not return or exchange. No exceptions!

Clearance/Marked down/Sale items or items purchased with a coupon code

You may not return an item if it is has been used, washed, damaged, worn, or if the tags are removed. 

Returnable Items:

You may return most new, unworn items within 14 days of purchase for store credit. We must receive the item within the 14 day timeframe. If the item is received outside of the designated time frame, the return will be rejected. All items must still have tags attached. Shoeboxes must be returned in undamaged condition. Please do not cover them with tape or a shipping label, place them in a larger box instead. If your shoebox does not come inside another box or bag, the return will be rejected and the shoes will be returned to you for a charge. The shoes must be returned with all parts from the original box.


Our Address:

Just By Chance

1705 E Crystal Place

Brownfield, Texas 79316


We are always available via email

Please email us at or review the product descriptions if you have any sizing questions before ordering. We will be happy to help you find the perfect fit!